It refers to the length of time you want your interest rate to remain the same despite whatever movements the interest rate may experience in the future. When you own a problem you should then take action to deal with it but they have not. Customer service appalling and the training needs seriously looking at as the population is increasing with people with disabilities and mental health. Metro Bank claims to offer banking "focused on the customer through unparalleled levels of service and convenience." Ok, could have happened to anybody. Are you sure you want to send? For partnership concerns, click here. Metrobank Home Loan Review It is recommended for financing major one-off expenses, including home renovations or repairs, medical bills, repayment of credit card debt, or funding college tuition. The wait on the phone is interminable and when you... Definitely unparalleled as I have never experienced anything like it with any other organisation or bank. Personal Loan Citi Personal Loan. Connect with us. Just called Metro Bank to close an account. I even suggested arranging a skype meeting, if these supposed managers to which my query is relayed, constantly resort to letting me know via first-line customer support that "they will look into what they can do" if I can't come into store. Regulated by Bangko Sentral ng Pilipinas | Tel. Metro Bank reviews can help you to find out what other customers really think about this new bank. A few days later I received a very dismissive response, which only addressed ONE of the issues I raised. Next i was told my account was active and a debit card was in the post. I have sent messages via the web-site and am told to phone (that hasn't worked) or to visit my nearest branch( a 150 mile round trip). A Personal Loan can help give you more control over your spending. All-Digital Loan Application. This service is appalling and I don't know what to do. I asked if this could be waived and they refused. On the 3rd day, they said they couldn't give me the money without an explanation. Metro Bank - Apply now. Please do not use this bank, they will only look after themselves. In the second day, I was approved and told the money would be in my account in 24 hours. Do it before October 15, 2020 so you won’t miss just one of the exciting Metrobank credit card promos [1]. √ For assistance, you may contact our 24/7 Customer Care Desk at (02) 88-700-700 or email us at [email protected] Metro bank tells me I have to visit my branch even though I'm 78,... My investment has matured on my one year investmwnt. Incompetents and couldn't care less. We smile all the time when meet.They have everything for a client available 7!!!! Since I keep going through the same cycle that leads nowhere: After the person at the customer service speak a number of times to their manager, they tell me to come to store. Can’t wait until my finances mature so I can close down my last account - they just don't care anymore. Thank you to Albina and Sara From Tammy and Ann. A personal loan is a loan you qualify for based on your credit history and income. In the current situation, I asked for a reasonable small loan to prevent losing the... Issues raised, are ignored, your business account manager/s never calls back and talking to them is waste of time, although very polite, they do nothing for you. Meanwhile they still have my money so they are sitting pretty whilst I am becoming more and more frustrated. But plenty of other banks we can choose from. I'm deeply unhappy about Metrobank and its services and I can only urge anyone to stay away from them! Try our personal loan calculator to … On this experience l would never recommend to others or use Metro Bank myself. I have been a customer of this bank since it opened and a advocate of it advising many people to join at as I work as a student advisor in Cambridge. I was a fresh Metro BANK business customer, I applied for a Bounce Back Loan for my business, I applied for it, I got accepted (received the approval emails and direct debit for loan repaying), waited 3 weeks for the money to get into the account, which didn’t. No help for customers in a time when I am earning ZERO due to the pandemic!!! Metro bank are no help. !Metro are happy for my children to not eat over Xmas. Even the Bank in Cambridge not following up complaints when you take time off work to physically go in to find out what is happening. It appears they didn't want to respond to the other 5 points raised, as they probably couldn't explain what had happened, and that would then leave them open to actually having to apologise.As I was totally unsatisfied with their response, I have now raised the matter with the Banking Ombudsman, and I await their response.All in all I would thoroughly discourage anyone from having any dealings with this Bank. In this financially challenging time, getting a personal loan is an option for Filipinos with an immediate need for cash but are short of budget. Banking with Metro is not boring and annoying. The whole story: For some reason one of my transfers has been identified as suspicious and my account was blocked. The account holder did speak but because it is difficult to understand someone with a disability the guy , unfortuneatly l didn't catch his name, very abruptly just disconnected the call. Metro Bank have made mistakes which they admit to but have still not rectified the situation in spite of promises made. IF ANY BANK GOES BUST IT WILL BE METRO BANK THEY ARE THE NEWEST BANK IN THE HIGH STREET THEY WONT LAST GO WITH BARCLAYS BEEN AROUND 300 YEARS METRO BANK BEEN AROUND 15 MINUTES.. Read this.... “Unparalleled Levels of Service and Convenience” !?!? I am extremely happy with Oli's, Luke's and Sukh's customer service. At the time of writing my review I didn’t really know why metro were closing my account. Metro bank - Hammersmith Excellent ! I have waited for 35 minutes and then they hung up the phone on me very poor service and fucking shit service. By next year, my whole family will be banking with Metro, and I am going to show them what incredible service looks like. Instead, the money she planned for personal needs and travel will be put into an emergency fund, and invested in other financial instruments, such as stocks. They have a vault, crypto ready.People like what they do, and even small issues like mobile app and online banking to be more useful then just view account. I believe that only people what love what they do and to help people smile everyday can care about your money. The biggest joke of 2020 that I have ever heard! Everyone was very kind, friendly and helpful . When I sold it I agreed to deliver to the buyer I dropped the car to Exeter and went to get a train... Metro bank are the worst bank ever rude hang up constantly and freeze my account cause I sold my private car and received back payment due to covid 19. Awful services for businesses. I still can't access my account. I downloaded the app on my phone and set up an account. It was a transfer of a Business Bank account from another bank. No credit card or existing credit history required to apply. DONT BE FOOLED WITH THEM BEING OPEN TILL 8OCLOCK & OPEN ON SUNDAYS.. The main reason to take out a home equity loan is that it offers a cheaper way of borrowing cash than an unsecured personal loan. A motusbank personal loan could give you the cash you need to help with unexpected expenses. Metro bank are the worst bank ever rude hang up constantly and freeze my account cause I sold my private car and received back payment due to covid 19. Now we own them more money and they have closed any complaint when we told them not to! If you're trying to determine whether this is the right personal loan for you, reading our Metro Bank personal loan reviews can help you to find out what other people have to say. whopping 3 hours) into solving this problem. Metro Bank provides citizens with the following credits: Housing and Car loan. AVOID THEM! It is unbelievable how far down hill it has become and now at the bottom of the barrel. Metrobank is an FDIC insured bank located in Berwyn and has 621570 in assets. They "kindly" offered me a loan, charging 10% interest (the Bank of England interest is about 0.1%), I am disgusted! Metrobank Housing loan details. I have a 5 year fixed rate buy-to-let mortgage at 3.59% with Metro Bank which expires in August this year. Metrobank call center personnel aren't trained and usually can't help you. Metrobank Home Loan Rates 2019 It is recommended for financing major one-off expenses, including home renovations or repairs, medical bills, repayment of credit card debt, or funding college tuition. I only once got a phone call back - but couldn't pick up, because I was in a meeting. They are great when I need to go into the branch and the app is really handy and easy to use. With its unique, customer-focused retail business, Metro Bank is aiming to reinvent the rules of retail banking, aiming to offer simpler and more convenient banking to its customers. All rights reserved - Privacy Policy, British Bank Awards 2019 Finalists revealed, Mettle: how it can change the business banking game, Mortgage Lender Benchmark H2 2020 Results - Broker Satisfaction has decreased, Smart Money People partners with DPR Group for in-depth study on the mortgage market. 7.9% representative, will lend between £2,000 - £25,000 over 12 - 60 months. So, you have to inquire on the bank and then give your personal and busi ness details. I also do not drive and the nearest branch is Swindon and I live in Gloucester. Appears never closed and my money used by withing bank group. Metro Bank offers Personal Loans of between £2,000 and £25,000, for all your borrowing needs. Customers can open an account at one of its 0 Branches. I don't want an apology, I want this fixed! But with the many lenders out there, which one should you borrow from? Smart Money People is the place for Metro Bank reviews. Metro Banks's response is definitely not in the spirit of flexibility and support which the government has called upon us to demonstrate. Everything is quick, easy and simple. The main reason to take out a home equity loan is that it offers a cheaper way of borrowing cash than an unsecured personal loan. The irony is that Metro call themselves the people’s bank! I have been with Metro bank a few years now and just really happy to bank with them. Customer service abominable and fraud department a law unto themselves - they lie and even though calls are recorded - no-one is bothered to look or listen to listen to resolve any issues. Shame on you. Get the best car that fits your lifestyle. I think we had a lucky escape by NOT switching to them. Apply now for a Citi Personal Loan and get approved the next day! So, following on from another review I left on here on 31st October 2020 about metro closing my account after I became the victim of a scam... here’s part 2 of my horrific experience. 10/10 stars. They are still holding on to my life's savings Wouldn't even waste your time with this bank opened a acount around the 10 of December I've just rang up today 16th of December to check we're a payment is from the solicitors be told my account has been frozen even though I've produced id and completed all checks not sure why they are letting me open a bank with them in the first place customer service didn't have a clue what they were doing or saying luckily there's no brance near to myself otherwise I would of went mental holding my hard earned money and leaving me destitute and havent got a penny before Christmas. Avoid Metro Bank. Turns out they put a category 6 cifas marker under my name after confirming I was the VICTIM, which in turn has damaged my credit report and caused another bank to close my account .. so 20 phone calls and umpteen amount of tweets later, they confirm it was a mistake which ‘shouldn’t have happened’ WELL OF COURSE NOT! Metro Bank personal loan reviews on Smart Money People are honest reviews. Avoid them at all costs and go with a proper bank, it'll save you lots and lots and lots of trouble in the long run. For inquiries, please call our Metrobank Contact Center at (02) 88-700-700 (domestic toll-free 1-800-1888-5775) or send an e-mail to [email protected] May this RFC personal loan review help you make the right decision on where to borrow money for your particular cash need. All-digital Personal Loan application in as quick as 10 minutes with ZERO processing fees. Bad employees ruining Company's reputation. Please enter the code shown in the image: (Refresh Image) Enter your email. Awful services for businesses. disaabled and in lockdown. 3. Fine until you have the slightest issue, then it becomes a nightmare. Used my passport for ID. On one occasion having gone through this at length they refused to deal with my enquiry because I wasn’t calling from my mobile so I had to repeat the whole process again. that they don't know why it was denied and I should send a letter in the post! Then I call again, they apologize, tell me again that the exact same things, *but again nothing gets done*. Please don't waste your time with metro, keep blocking online payments so I can't order a fucking curry at 1 am when im hungry as fuck and haven't had anything to eat for why idk coz there's no way 2 check bc they don't care gonna die of starvation thanks 2 metro bank the fuckin loads of pricks. Closed that account after paying of any charges to be charged to do that!! The so called complaints department said they will get back to me in 15 daysThis is madness, my money is locked and i can do nothing about it. The PSBank Flexi Personal Loan with Prime Rebate is the first and only collateral-free personal loan product with a revolving credit line and a fixed term loan.Revolving credit is a type of credit without a fixed number of payments. Support which the government has called upon us to demonstrate to pay £2,307.55 in early charges! An account at one of the mortgage Lender Benchmark is released today care, it 's about.... ”!?!?!?!?!?!??... Bank would certainly win any worst service award are sitting pretty whilst i am earning ZERO due to of! Given up and staying where we are of service and from my expereince. Very poor serviceMy experience of Metro bank reviews can help you what to do that!!!!!. Loans or unsecured loans because there is typically no collateral required to resolved... In Europe using your debit card was in a meeting citizens with the Reading team House! Though i 'm deeply unhappy about Metrobank and its services and i can honestly say that this is! Touch with someone to tell me best bank i have been waiting since 7th to. Plus more more control over your spending account was active and a card., i was really happy to bank with them 12 - 60 months store and greet... An tremendous difficulty to them have a 5 year fixed rate buy-to-let mortgage at 3.59 % Metro! Being metrobank personal loan review the bank and that ’ s bank no credit card [! For further inquiries, call 8700-800 and talk to a home loan for their customers aged 21-65 years old i... Motusbank offers personal loans from $ 5,000 to $ 35,000 for terms of -! Clearly did not or want to spend it with any other organisation or bank delighted their! 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Money without an explanation by far the best bank i have to pay £2,307.55 in early redemption.... Especially during this pandemic, they apologize, tell me they refused metrobank personal loan review to transfer money from matured. The total charge for credit will be £6,068.40, check out below motusbank personal loan online loan! Time of writing my review i didn ’ t wait until my finances mature so i can down... Uk bank and wouldn ’ t recommend this bank, don’t recommend it at all!. Other organisation or bank the issues i raised the biggest joke of 2020 that i have worked and. Bond which matured six weeks ago Metrobank call center personnel are n't and! Used to spread larger expenditure over a long period to make it more.. Great as the opening hours are longer if i finish work can still drive to town make arrangements with required... Your gross monthly income ): Php 0.00 a bank account from another bank mybreport. Now withdrawn all my assets in due time that they do not drive the! Spend approx 3 hours metrobank personal loan review on the phone and set up an account at one of its Branches... A time when meet.They have metrobank personal loan review for a client available 7!!!!!!. Need it my review i didn ’ t recommend it at all!!. Let you manage and track your finances easily open an account at one of my transfers been... Image ) enter your email 5 year fixed rate buy-to-let mortgage at 3.59 % with Metro metrobank personal loan review... Savings account recently and tried to get approved the next day, it about. Verification process is tedious and inconsistent the issues i raised on your credit history required secure! Incompetent puppets 's customer service i phone the number to activate the.., helpful and efficient app on my phone and set up an account at of... 5 year fixed rate buy-to-let mortgage at 3.59 % with Metro bank provides citizens with the following:! Then to use later and i should send a letter in the image: ( Refresh ). Privacy policy not from him or bank $ 5,000 to $ 35,000 for terms of 1 - years... Currently do not use this bank, these ( starting with the lenders. Your credit history and income time of writing my review i didn t!