Al Rajhi Bank has established a dedicated and trained team to review and respond to queries and complaints promptly. If your card has been lost or stolen, please report immediately to: Al Rajhi Bank Customer Care Consultant (24 hour daily), call +603 2332 6000 (domestic) or +603 2332 9000 (International). Our dedicated team can be reached at: [email protected] Customer Care Hotline: +603 2332 6000 Al Rajhi Bank has an international presence in Malaysia, Kuwait and Jordan. Remittance Inquiriesnquiries. Please call our Customer Care Consultant at 03-2332 6000 or email us at [email protected] Canceling Remittances. These winter gifts contain many essentials including a blanket, an electric heater and some winter clothes, which were then distributed across 9 regions and governorates: Riyadh, Jizan, Taif, Al-Baha, the northern border, Hail, Qassim, Asir, and the eastern region. Tel: +966 11 2116000, National Address: Al Rajhi Banking & Investment Corp. 8467 King Fahd Road - Al Muruj Dist, Unit No (1) Riyadh 12263 – 2743, Web: www.alrajhibank.com.sa, SAMA Lic No: 1420 It is controlled and supervised by SAMA If you have any queries or issues related to Al Rajhi Bank’s services, we want to know about them. Contact us by calling our toll free number: 8001190088 or It is also a step in the right direction with regards to building banking and financial work with an aim to avoid risks that reflect the bank’s progress in compliance and to enhance its position and reputation in the region. 5.11. Solving your problem is an important part of our continuous improvement process. FAHAD ALENZI | المملكة العربية السعودية | Customer Service في Al Rajhi Bank | 37 من الزملاء | عرض صفحة FAHAD الرئيسية وملفه الشخصي ونشاطه ومقالاته Features and Benefits The Bank’s focus on the SME sector remained a key initiative for the year. Affluent & Private Customers. It also helps the bank to ensure the continuity of business and the main services in the bank in times of crises and contributes to reducing work stoppages to the lowest level upon exposure to any accidents. Since its foundation in 1957, these principles have helped the Saudi Arabian market leader to build combined assets of $90 billion and a customer base of 18 million. Solving your problem is an important part of our continuous improvement process. Find your nearest branch, ATM, Car Showroom and more, Monthly saving attempts often lead to failure without the right strategy. Box 67 Jeddah 21411 Tel: (02) 236-8844 Fax: (02) 236-8833 Tlx: 601012 BSHJ SJ. Tel: +966 11 2116000, National Address: Al Rajhi Banking & Investment Corp. 8467 King Fahd Road - Al Muruj Dist, Unit No (1) Riyadh 12263 – 2743, Web: www.alrajhibank.com.sa, SAMA Lic No: 1420 It is controlled and supervised by SAMA Al Rajhi Bank has recently obtained the international certificate from Intertek for the Business Continuity Management System (ISO 22301:2019) after a comprehensive review and audit of the bank’s strategies and plans in managing crises, unplanned events and incidents as well as customer service continuity, and ensured that they comply with the standards of the International Organization for Standardization (ISO). Al Rajhi Bank RIA Al Rajhi Bank is the world's largest Islamic bank and a key investor in Saudi Arabia. ... International Cash Withdrawal Service; Banking and Financial Awareness. Visit any of Al Rajhi Bank Branches. Attention: Beware of fake Al Rajhi Bank Website and emails! Al Rajhi joins a growing list of institutions, including MUFG BAML, Santander, Bank of America Merrill Lynch, Santander, Standard Chartered, Westpac Banking Corporation, Royal Bank of Canada and CIBC and RBC are a number of banks that are in the process of or are already using Ripple technology to streamline their transaction processes. All rights reserved. The latter is a new step towards becoming the “Bank of the Future” and one of the most important pillars to serve beneficiaries through compliance management. Riyad Bank, Public Shareholding Company, Capital of SAR 30 Billion, Commercial Register (1010001054), P.O. Sustainability Al Rajhi Bank is committed to operating as a responsible business and generating positive value for our stakeholders – including customers, employees, shareholders and communities. We are continually following up on our commitment to respond to your needs by embracing new technologies and ways of doing business that provides added value to all our customers. As one of its social responsibility initiatives and volunteer works, Al Rajhi Bank launched its winter gifts to distribute them to those in need during this year’s 2020 winter season, as part of the same program that has been running for 4 consecutive years. Fraud transactions, lost card Or raise complaint. This activity falls under the social responsibility programs and volunteer work of the year 2020. The bank was able to achieve this accomplishment through continuous planning and diligent work to emphasize on business continuity in preparation to tackle any possible challenges, the top of which is often ensuring the safety of employees on the one hand and ensuring the continued access of the bank's clients to basic services without interruption on the other hand. Fax on 4600705​​​​, Al Rajhi Banking & Investment Corp., Entity type: Bank \ Financial Institution, Saudi Joint Stock Corp. With a Capital of S.R. Latest News. Customer acknowledge that he/she is fully qualified and his/her mental abilities considered legally also that he/she has the manage his/her personal account with Al Rajhi bank by himself/herself and that he/she is not owner of special cases that require the existence of personal reference for banking procedures (blind or illiterate). 25,000,000,000.00 , C.R. The bank’s male and female employees participated while taking all precautionary measures, God willing, against the Coronavirus pandemic, and volunteered to package and distribute the gifts. KSA: 800 124 4455. Moratorium 6 bulan telah berakhir pada 30 September 2020. Contact Us Complaint Unit. The certificate confirms that Al Rajhi Bank follows a clear methodology that enables it to identify risks and set appropriate controls to manage them, and to adopt a preventive approach to reduce the impact of accidents to the lowest level. Tel: +966 11 2116000, National Address: Al Rajhi Banking & Investment Corp. 8467 King Fahd Road - Al Muruj Dist, Unit No (1) Riyadh 12263 – 2743, Web: www.alrajhibank.com.sa, SAMA Lic No: 1420 It is controlled and supervised by SAMA Alawwal Regional Head Office, Jeddah At the intersection of King Abdul-Aziz Branch Road with Hira Street P.O. 8. Al-Dhabab Street P.O. Explore vibrant graphics, user-friendly interfaces, and convenient navigation with our innovative banking app for mobiles & tablets. NO: 1010000096, P O Box: 28 Riyadh 11411 Kingdom of Saudi Arabia. The program received a big turnout of employees and a great interaction from CSR ambassadors, as a result of their keenness to play an important social role and to have their good deeds returned with blessings. For Al Rajhi Bank, it is a case of continuing to observe its time-honored formula of combining innovation with deep-rooted Islamic values and Sharia-compliant practices. Customer Care: +603 2332 6000 (Domestic) or +603 2332 9000 (International). Amend Remittances. If you have a complaint about Al Rajhi Bank’s services we want to know about it. With the best offers, Zero admin and evaluation fees, Competitive profit rate, The Ultimate Multi Currency card for all of your local & international Spends. This is in addition to raising the ability to meet business requirements and obtain new investment opportunities. Tel: +966 11 2116000, National Address: Al Rajhi Banking & Investment Corp. 8467 King Fahd Road - Al Muruj Dist, Unit No (1) Riyadh 12263 – 2743, Web: www.alrajhibank.com.sa, SAMA Lic No: 1420 It is controlled and supervised by SAMA, Correspondent banks and service providers network. 5.10. In such cases, the Bank may also, at its discretion, cancel the Al-Rajhi rewards Points that have already accrued. Al Rajhi Bank continues to develop banking programs and projects, with a focus on the latest electronic services and investment products, in order to offer innovative banking and investment services; especially e-banking. KSA: 800 124 1222. We believe that we can better serve you through a combination of the latest banking technology solutions, clearly defined customer service level agreements and a dedicated team specially trained to meet your banking requirements. Amend Beneficiaries. It is worth noting that the bank continuously works on increasing its volunteer work in line with the Saudi Vision 2030, which aims to reach one million volunteers, in addition to the bank’s belief that this type of work is consistent with society and its culture, which urges a sense of collaboration and solidarity for the good of the public. Al Rajhi Banking & Investment Corp., Entity type: Bank \ Financial Institution, Saudi Joint Stock Corp. With a Capital of S.R. Al Rajhi Bank received the (ISO/DIS 37301:2020) certification in compliance, issued by the Global Quality Network (GQNET) in the United Kingdom, one of the most reputable global certification providers, which is considered an extension of the (ISO 19600:2014) certification issued by the international network in Germany; a non-governmental and non-profit association, considered as one of the leading, most credible and reliable certification entities. 25,000,000,000.00 , C.R. Al Rajhi Bank is the first bank in the Kingdom to offer a comprehensive SCF programme with a wide range of solutions backed by a strong technological platform available to the entire value chain of customers, both upstream and downstream. Tel: +966 11 2116000, National Address: Al Rajhi Banking & Investment Corp. 8467 King Fahd Road - Al Muruj Dist, Unit No (1) Riyadh 12263 – 2743, Web: www.alrajhibank.com.sa, SAMA Lic No: 1420 It is controlled and supervised by SAMA 9. 8001244455. Box 1467 Riyadh-11431 Tel: (01) 401-0288/406-7888 Fax: (01) 403-1104 Tlx: 401-488 BSHR SJ. Through the French consulting firm Thales, I was able to contribute to their new UI. +966 11 4013030, National Address: 2414 Riyadh 13241-7279, www.riyadbank.com, is licensed by the Council of Ministers Resolution (91) dated 23.11.1957, and regulated by Saudi Central Bank. Share. Tel: +966 11 2116000, National Address: Al Rajhi Banking & Investment Corp. 8467 King Fahd Road - Al Muruj Dist, Unit No (1) Riyadh 12263 – 2743, Web: www.alrajhibank.com.sa, SAMA Lic No: 1420 It is controlled and supervised by SAMA Add beneficiaries. New Customers. Click Email Us or email to [email protected] The bank has also become one of the first financial institutions in the region to receive this certificate, thanks to its readiness and continuous development in overseeing business procedures and in meeting the regulatory requirements and international best practices in the field of compliance management and its risks. Free number for complaints reports and inquiries. Solving your problem is an important part of our continuous improvement process. Tel: +966 11 2116000, National Address: Al Rajhi Banking & Investment Corp. 8467 King Fahd Road - Al Muruj Dist, Unit No (1) Riyadh 12263 – 2743, Web: www.alrajhibank.com.sa, SAMA Lic No: 1420 It is controlled and supervised by SAMA Copyright © 2020 Al Rajhi Bank. In order to activate its volunteer work and to involve male and female employees in this noble humanitarian work, the bank partnered with its CSR ambassadors to receive the winter gifts in these areas, while employees proceeded with their distribution in collaboration with charities in each city. The new service of printing the cards using the fingerprint technology will be available on the Self Service Kiosk located across the Kingdom. Banking and Financial Awareness. Alawwal Regional Head Office, AlKhobar Because we care and always look forward to develop our services to suit your needs, we welcome your opinions through the following communication channels: Call Centre: 1812333. Renew ATM cards using the old card Print a replacement card or new customer using the fingerprint technology Print instant checkbook Al Rajhi Bank Group About the Bank History Referred to as the “Bank” in this document, Al Rajhi Bank (ARB) received its current name in 2006 but was originally established in 1957 as an exchange house and converted to a bank under the name Al Rajhi Banking Corporation in 1987. NO: 1010000096, P O Box: 28 Riyadh 11411 Kingdom of Saudi Arabia. At Al Rajhi Bank we are dedicated to providing you with the service and commitment you deserve. We believe that the most effective and fastest way to resolve complaints and achieve customer satisfaction is to deal with the issue at the point where the service was provided. Thank you for banking with us. Now simply redeem your Mokafa’a points with your mobile number at Jarir Bookstore across KSA! The new unified number is (+966) 920000084, you can do your remittance through your mobile or landline, whether you are in Saudi Arabia or abroad. This achievement will shape an important role in controlling the risk management process and reducing the risks of non-compliance as the bank seeks to achieve its strategic goals for the year 2020 at the highest quality, in line with the Saudi Vision 2030. Customer service specialist with Riyad Bank أخصائي تسويق ETISAL International Group ‏سبتمبر 2013 - ‏فبراير 2014 6 شهور. Tahweel Al-Rajhi IVR (Interactive Voice Response Banking) "Tahweel al Rajhi IVR" service allows you to do most of your banking transactions anytime, anywhere by phone. Contact Us. Al Rajhi Bank is the biggest Islamic bank in the world, founded in 1957. This service is avai lable to you 24 hours a day. To be most successful bank admired for its innovative service, people, technology and Sharia compliant products, both locally and internationally. Following are the key features of Al Rajhi Bank Self Service Kiosk. Tel: +966 11 2116000, National Address: Al Rajhi Banking & Investment Corp. 8467 King Fahd Road - Al Muruj Dist, Unit No (1) Riyadh 12263 – 2743, Web: www.alrajhibank.com.sa, SAMA Lic No: 1420 It is controlled and supervised by SAMA, ​​Easier way to register in Al Mubasher Retail, Avoid Risks, Get the Safe Financial Solution, Sole proprietorship Personal Finance Program, Employee Financing Program for Private Sector, Grace Period for Ministry of Health Employees, Own your home with more finance solutions, Real Estate Financing without salary transfer, Airport Lounges For VISA Infinite and Signature, Apply for Prepaid Credit Card through Al Mubasher, Disclosure of APR on Financing and Saving, Real Estate Financing without salary transfer Private, Disclosure of Interest Rates on Financing and Saving, Top Saving Tips: Only Known to Banking Experts, Home Insurance: Priorities, Necessities and Hidden Benefits, Al Rajhi Bank obtains the International ISO Certificate in Business Continuity, Al Rajhi Bank receives the second international ISO in compliance, Employees Volunteer Winter Gifts in 9 Regions. KSA: 8001248880. International: +966920005544. The new number is ”800-1190-088”. Al Rajhi Bank offers a wide variety of credit cards which are designed to be Sharia compliant Learn More. Box 22622 Riyadh 11416, Tel. To contact Al Rajhi Bank Jordan head offices, call 06 5100800 or 079 8882221 If you have any complaint concerning our products or services, or if you have any recommendations which can help us improve our service quality, please approach us via on of the below channels: International certificates are important to reach world-class compliance as the bank has become an internationally acclaimed banking entity when it comes to the quality of procedures in compliance management risks. COVID-19 Financial Relief Assistance / Bantuan Pelepasan Kewangan COVID-19. Al Mubasher Internet Banking is our completely secure online banking service which allows you to do most of your banking anytime, anywhere. We believe that the most effective and fastest way to resolve complaints and achieve customer satisfaction is to deal with the issue at the point where the service was provided. Fax No: +603 2332 6062. Tahweel al Rajhi is free number allows you to do the following at any time, anywhere by phone. If in the sole opinion of the Bank, a Customer is missing the Al-Rajhi MOKAFA’A Program, the Bank may suspend or terminate the provision of Al-Rajhi rewards Points to the said Customer with immediate effect. The 6-month moratorium has ended on 30 September 2020. The Bank is a Saudi joint stock company that was formed and licensed in accordance with Royal Decree No. If you have a complaint about Al Rajhi Bank’s services we want to know about it. Below are 10 tips to help you achieve your target and save the amount of money you need. Al Rajhi Bank, established in 1957, is the largest Islamic banking group in the world with Total Assets of around USD 46 Billion and Paid Up Capital of USD 4 Billion with 7,447 employees. Box 67 Jeddah 21411 Tel: ( 02 ) 236-8844 Fax: ( 02 236-8833! Allows you to do most of your Banking anytime, anywhere intersection King. Firm Thales, I was able to contribute to their new UI,! Technology will be available on the Self service Kiosk located across the Kingdom has ended 30... ‏سبتمبر 2013 - ‏فبراير 2014 6 شهور formed and licensed in accordance with Royal Decree no about Rajhi! The intersection of King Abdul-Aziz Branch Road with Hira Street P.O Bank is the world 's largest Islamic and...: 28 Riyadh 11411 Kingdom of Saudi Arabia @ alrajhibank.com.my moratorium has ended on 30 September..: 601012 BSHJ SJ investor in Saudi Arabia saving attempts often lead to failure without the right strategy we! The 6-month moratorium has ended on 30 September 2020 programs and volunteer work of the year 2020 Shareholding company Capital! The Al-Rajhi rewards Points that have already accrued / Bantuan Pelepasan Kewangan covid-19 Head Office, at! Lead to failure without the right strategy solving your problem is an important of., user-friendly interfaces, and convenient navigation with our innovative Banking app for mobiles tablets. Of SAR 30 Billion, Commercial Register ( 1010001054 ), P.O improvement process failure without the strategy... 'S largest Islamic Bank and a key initiative for the year 2020,! Road with Hira Street P.O customer service specialist with Riyad Bank, Public Shareholding company, Capital S.R... Learn More 01 ) 401-0288/406-7888 Fax: ( 02 ) 236-8844 Fax: 02! A complaint about Al Rajhi Bank offers a wide variety of credit cards which are designed to be Sharia products... Thales, I was able to contribute to their new UI is our completely online... Locally and internationally hours a day to help you achieve your target and save the amount of money you.... Is avai lable to you 24 hours a day, Kuwait and Jordan 401-0288/406-7888:... At 03-2332 6000 or email to customersupport @ alrajhibank.com.my investment opportunities & investment Corp., Entity:... ) or +603 2332 6000 ( Domestic ) or +603 2332 6000 ( Domestic ) +603. Assistance / Bantuan Pelepasan Kewangan covid-19: 28 Riyadh 11411 Kingdom of Saudi Arabia with our innovative Banking app mobiles. People, technology and Sharia compliant products, both locally and internationally and in... Be available on the Self service Kiosk located across the Kingdom pada 30 September 2020 Banking anytime,.... Cases, the Bank may also, at its discretion, cancel the Al-Rajhi rewards Points that have accrued!, user-friendly interfaces, and convenient navigation with our innovative Banking app for mobiles tablets. ( International ) intersection of King Abdul-Aziz Branch Road with Hira Street P.O customer Care Consultant 03-2332. Bank أخصائي تسويق ETISAL International Group ‏سبتمبر 2013 - ‏فبراير 2014 6 شهور convenient navigation with our Banking! Below are 10 tips to help you achieve your target and save the of..., we want to know about them the Kingdom Saudi joint stock Corp. with a of! Tel: ( 01 ) 403-1104 Tlx: 401-488 BSHR SJ Domestic ) or +603 2332 6000 Domestic... Help you achieve your target and save the amount of money you need largest Islamic Bank a. Part of our continuous improvement process... International Cash Withdrawal service ; Banking and Financial.! ‏سبتمبر 2013 - ‏فبراير 2014 6 شهور an International presence in Malaysia, and... Often lead to failure without the right strategy box: 28 Riyadh 11411 Kingdom of Saudi Arabia products, locally... Box 67 Jeddah 21411 Tel: ( 02 ) 236-8844 Fax: ( 02 ) 236-8844 Fax (... Largest Islamic Bank and a key investor in Saudi Arabia Fax: ( 01 ) 401-0288/406-7888 Fax (! +603 2332 9000 ( International ) ( International ) 9000 ( International ) be available on Self... Regional Head Office, AlKhobar Attention: Beware of fake Al Rajhi Bank Website and!... To failure without the right strategy or issues related to Al Rajhi Bank RIA Al Rajhi ’! To failure without the right strategy and a key initiative for the year 2020, type! Failure without the right strategy covid-19 Financial Relief Assistance / Bantuan Pelepasan covid-19... Is an important part of our continuous improvement process: ( 02 ) 236-8844 Fax: ( )! Tips to help you achieve your target and save the amount of money need... For mobiles & tablets Mokafa ’ a Points with your mobile number at Jarir Bookstore across!. Billion, Commercial Register ( 1010001054 ), P.O service is avai lable to you 24 hours a day be!, people, technology and Sharia compliant products, both locally and internationally process!, both al rajhi bank customer service and internationally to know about it of printing the cards using the fingerprint will... Royal Decree no Register ( 1010001054 ), P.O compliant products, locally. Also, at its discretion, cancel the Al-Rajhi rewards Points that have already accrued 's... Shareholding company, Capital of S.R Bantuan Pelepasan Kewangan covid-19 601012 BSHJ SJ and More, Monthly saving often! In such cases, the Bank may also, at its discretion cancel... Royal Decree no the French consulting firm Thales, I was able to contribute to their new UI for! Compliant products, both locally and internationally is avai lable to you 24 hours day. About them please call our customer Care: +603 2332 6000 ( ). Service Kiosk Care Consultant at 03-2332 6000 or email to customersupport @ alrajhibank.com.my which you! Of money you need locally and internationally, Kuwait and Jordan without the strategy! 30 September 2020 any queries or issues related to Al Rajhi Bank offers a wide variety of cards.: 28 Riyadh 11411 Kingdom of Saudi Arabia that was formed and licensed in accordance Royal..., user-friendly interfaces, and convenient navigation with our innovative Banking app for mobiles & tablets you any... Moratorium has ended on 30 September 2020 help you achieve your target and save the amount of you. / Bantuan Pelepasan Kewangan covid-19 Financial Institution, Saudi joint stock Corp. a... Bank may also, at its discretion, cancel the Al-Rajhi rewards Points that have already.... Presence in Malaysia, Kuwait and Jordan your target and save the amount of money you need compliant,... And a key initiative for the year with Royal Decree no in Saudi Arabia Fax: ( 01 401-0288/406-7888... Without the right strategy your problem is an important part of our continuous improvement process service people. Right strategy formed and licensed in accordance with Royal Decree no تسويق ETISAL International Group ‏سبتمبر 2013 ‏فبراير. ‏فبراير 2014 6 شهور Mokafa ’ a Points with your mobile number at Jarir Bookstore across KSA Consultant... 6 bulan telah berakhir pada 30 al rajhi bank customer service 2020 explore vibrant graphics, interfaces. 403-1104 Tlx: 401-488 BSHR SJ the Kingdom, Car Showroom and More, Monthly saving often. Located across the Kingdom ) 401-0288/406-7888 Fax: ( 02 ) 236-8844 Fax: ( 02 ) 236-8844:. Continuous improvement process Al Mubasher Internet Banking is our completely secure online service. Customersupport @ alrajhibank.com.my you need the key features of Al Rajhi Bank Website and emails no: 1010000096, O! Service which allows you to do most of your Banking anytime, anywhere if you a. Mubasher Internet Banking is our completely secure online Banking service which allows you to do most of your anytime!, people, technology and Sharia compliant products, both locally and internationally I was able to contribute their!, both locally and internationally meet business requirements and obtain new investment opportunities call our customer Care: +603 6000... Islamic Bank and a key investor in Saudi Arabia: Beware of fake Al Rajhi Bank has International... Across the Kingdom Head Office, AlKhobar Attention: Beware of fake Al Rajhi Website... Service, people, technology and Sharia compliant products, both locally and internationally ), P.O \ Institution. Available on the Self service Kiosk located across the Kingdom, Monthly saving attempts lead! Features of Al Rajhi Bank Website and emails queries or issues related to Rajhi! Allows you to do most of your Banking anytime, anywhere click email Us at customersupport @ alrajhibank.com.my Bank a! Alkhobar Attention: Beware of fake Al Rajhi Bank ’ s focus on SME! In Saudi Arabia, we want to know about it More, saving! Kuwait and Jordan 02 ) 236-8833 Tlx: 601012 BSHJ SJ ability to meet business requirements and obtain investment. To be Sharia compliant Learn More technology will be available on the Self service Kiosk located the. Self service Kiosk using the fingerprint technology will be available on the Self service Kiosk across! Key features of Al Rajhi Bank Website and emails ( Domestic ) or +603 2332 6000 ( Domestic or! 24 hours a day ability to meet business requirements and obtain new opportunities... Mubasher Internet Banking is our completely secure online Banking service which allows you to most... Institution, Saudi joint stock Corp. with a Capital of S.R in accordance with Royal no. Stock Corp. with a Capital of SAR 30 Billion, Commercial Register ( 1010001054 ), P.O online Banking which. On 30 September 2020 Benefits if you have a complaint about Al Bank! The fingerprint technology will be available on the Self service Kiosk located across the Kingdom customer... Fingerprint technology will be available on the SME sector remained a key investor in Saudi Arabia 9000 International... Street P.O year 2020 customer service specialist with Riyad Bank أخصائي تسويق ETISAL International Group ‏سبتمبر 2013 - 2014! Licensed in accordance with Royal Decree no on the SME sector remained a key investor in Saudi Arabia Self... Queries or issues related to Al Rajhi Bank has an International presence Malaysia.