So you don't need to move on to a larger pot very often. This palm is slow growing and the older specimen will develop a thick, stout trunk about 9" and reach a height of 6 feet. Jul 20, 2020 - Explore Cynthia Warren-Walker's board "Sago palm tree" on Pinterest. Feed your Sago cycas with a slow-release fertilizer high in magnesium and potassium. How is a vacant House seat filled in Louisiana? If you repotted your plant in the past year, the size of the pot and the kind of potting mix you used could have contributed to the problem. Do enemies know that a character is using the Sentinel feat? How can I locate and repair a leak on a flat roof? Why is it that when we say a balloon pops, we say "exploded" not "imploded"? Large Leaves: I watered it last week because the soil was very dry and since its winter I am letting it dry out between waterings. Make two random enemies shoot projectiles every second. New leaves are quite soft when they emerge, but as they expand and age they take on their si… And if you do, make sure the new pot is only an inch or two wider than the root ball, because potting mix the roots haven't reached into yet will stay much wetter than the part they have. I you find white scale on your sago palm, prune the plant and treat with horticultural oils. What would cause a sago palm to develop yellowing on it's leaves? but that wouldnt explain the spots. But mine have fewer,from 50% to only 10% of the numbers of spots yours has. I found no pests on it at least that i could see. Sago palms aren’t actually palm trees, but cycads – ancient cousins of pines and other conifers. This palm is slow growing and the older specimen will develop a thick, stout trunk about 9" and reach a height of 6 feet. Is your Sago Palm leaves turning yellow? Why would the light be on when the switch is off? Pam also helped to found the San Francisco League of Urban Gardeners, or SLUG, an organization to support community and home gardeners, and served on its board from 1983 to 1999. Because your plant was OK for two years before the yellow leaf events, something must have changed in the past year. The previous owner of … If you haven't changed a thing since you bought the plant, and haven't been fertilizing it, it probably lacks nutrients. A sago palm could have yellow leaves due to low light, overwatering or lack of fertilizer, particularly of nitrogen. The sago palm is a great choice for those just getting into plant care or those who are looking for an easy to maintain addition to their garden. Stack Exchange network consists of 176 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Her Q&A column, "Golden Gate Gardener," appears in the San Francisco Chronicle, and her website, pampeirce.com, links to the columns online as well as to her blog. The color of the spots can be gray, yellow, red, brown and black. The pattern of the yellowing gives the best indication of the problem. Gardeners often report that early formed blossoms don't form pods. New roots may not be able to grow into the soggy part of the mix, because it's low in oxygen. Since the spores that cause leaf spots are mostly carried by water, it's important that you avoid watering your palm tree from overhead. An infestation of scales can ruin the appearance of the sago palm, turning the leaves yellow. I have a … It is extremely slow-growing, sometimes putting out just one set of new leaves per yearor sometimes not that often. This sago palm is suffering from a classic case of manganese deficiency. However, yellow sago palm fronds may also indicate other problems. See more ideas about sago palm, sago palm tree, palm. As the leaves die, they turn brown and take on a frizzled appearance. Symptoms vary among palm species, but occur first on the oldest leaves and affect progressively newer leaves as the deficiency becomes more severe. Trees. Spray the entire sago palm -- including the undersides of the leaves -- with a pre-mixed horticultural oil spray. Scales appear as tiny, and sometimes sticky, white spots on the underside of the plant’s leaves. The soil medium used was Kellog’s soil amendment mixed with Osmocote 7-9 month 17% nitrogen (used sparingly) and ironite. It sits by my office window, getting afternoon sun, and is in a comfortable temperature all the time. I discuss how to avoid the common maladies of growing cycads and also give general sago palm care tips. If you provide too little light it will not show negative consequences for quite some time, but for the plants long term health, poor light levels also need to be avoided. However, the leaves are turning yellow from the … Sago palms sometimes develop yellowing or frizzled leaves. Unchecked, they can spread to the trunk and roots as well. Hi Shirley, I hope that you were able to cure your sago palm! They bloomed beautifully in early spring but did not produce any beans. Use gardening shears or clippers to cut off all the old and dying leaves, especially towards the base of the tree where they are oldest. How to Get Rid of Sago Scale. What makes representing qubits in a 3D real vector space possible? This sago palm is suffering from a classic case of manganese deficiency. Sometimes the leaves or fruit may be smaller than normal. However, the leaves are turning yellow from the bottom ring of leaves and spreading to the top ring. What is the difference between "regresar," "volver," and "retornar"? Why does my sago palm have yellow spots? When sago palms lack manganese, the newest leaves will develop yellow splotches or be entirely yellow. what is wrong with your Sago Palm, not really a palm, but a cycad? I see no pests. Cycas fossils have been identified in Upper Trias layers dated about 250 million years ago. If left attached … Let’s look together! × View full size in a new window. A magnesium deficiency will show up as yellow bands along the leaf, but will leave the central leaf a healthy shade of green. You should be able to see if it has scale insects on it ,so it won't be that will it. For cycads, use a potting mix that drains well, for example one that is high in sand or pumice. Sago palms aren’t actually palm trees, but cycads – ancient cousins of pines and other conifers. Yellow Sago Palm Fronds: Reasons For Sago Leaves Turning Yellow If you notice your sago leaves turning yellow, the plant may be suffering from nutrient deficiencies. Sago palms (Cycas revoluta) are not true palm trees – these spiky-looking plants are actually cycads in the family Cycadaceae.Palm trees belong to a completely different plant family called Arecaceae.. As the scales feed, leaves first display small yellow spots on leaves. I got this plant from IKEA, and transplanted it with a cactus soil mix. A mature sago palm may produce offsets, or pups. In this article we discuss the problems that we’ve seen frequently and advise as to potential remedies that seem to help. This healthy Sago palm is a female; you can tell by its low, beige, furry cones. anyway could it be tip blight? How to prevent the water from hitting me while sitting on toilet? Yellow Sago Palm Fronds: Reasons For Sago Leaves Turning Yellow Trim off brown leaf tips or spots with clean shears. It gets direct sun for about 2-3 hours a day. This is my first plant ever-- I am completely new to gardening. Plus, Daphne Richards explains what to do about a sickly spineless prickly pear cactus. Sanitize your tools with 10% bleach or … How does one calculate effects of damage over time if one is taking a long rest? False oleander scales occur wherever sagos grow in U.S. Department of Agriculture plant hardiness zones 9 through 11. Is the plant in a pot indoors our outside. It does best in bright spots, and sago palm can take direct sun on its foliage when grown as a houseplant, even in hot summer areas. It gets direct sun for about 2-3 hours a day. Sago palms will divert energy to growing cones instead of foliage, so you need to remove the cones whenever you see them to help your sago palm keep growing fronds instead of cones. Viewed 45 times 1. When sago palms lack manganese, the newest leaves will develop yellow splotches or be entirely yellow. In both the cases, the process is slow and germination rate is low, so it is better to buy a plant from nursery. Rubin now has nearly 100 sago palms scattered around his 32-acre property. See my blog at goldengategarden.typepad.com for help recognizing and dealing with these pests. Don't remove the yellow leaves whatever you do, they are still functioning, and … However, fava plants continue to bloom for several weeks, and as weather warms and bees become active, pods begin to form. In winter, wait until the gauge says two-thirds of the moisture is gone. Q. Yellow Spots On Sago Palm - My sago palm has tiny yellow spots on the new fronds. This heavy duty Coleman cooler costs 1/10th the price of a Yeti, Gummy supplements for people who hate swallowing giant pills. Hello, I'm in Portugal and the sago plant is outside in the ground. No answer; but a crazy guess- We had a hail storm about 6 weeks ago , my three largest segos are protected under trees and have the least spots ( less than 10% yours). Introduction. My Sago palm has suddenly developed a lot of yellowish spots on all the leaves, topside only. Corona, CA. Sago Palm after a freeze, what to do with the Yellow Fronds? In many cases, yellow leaves in a random spot on your plant like the one in the picture is a strong indication of some sort of burn caused by placing it in direct sunlight.. In fact, it is a relative of the pine tree that has been around since prehistoric times. Why does my sago palm have yellow spots? Reason for non-powered superheroes to not have guns. Ask Question Asked 4 years, 8 months ago. Yellowing can be caused by nutrient imbalances. Requirements for growing sago palms Sun. I have a potted sago palm that I bought about two months ago. What you are describing are the male and female flowers of the Sago Palm, which by the way, is not really a palm at all. Paint texture getting rough at second coat. It only takes a minute to sign up. Ugly? You can propagate sago palm from seeds or from lateral shoots. (NOLA.com|The Times-Picayune archive) Question: My sago palms … Have you had hail ? The soil medium used was Kellog's soil amendment mixed with Osmocote 7-9 month 17% nitrogen (used sparingly) and ironite. Right after I bought it, I repotted it in a pot 2" diameter bigger than the pot in came in. How critical is it to declare the manufacturer part number for a component within the BOM? Travis County Texas. What caused brown leaves and tips on this cycad (sago palm)? Sago palm. Place the potting mix and perlite on a tarp or newspapers, then mix them by hand until they are well blended. While favas sometimes set seed through self-pollination, bees do help. Why does this forsythia have such sparse leaves? Sago Palm Disease - Knowledgebase Question. They begin as small lesions that are saturated with water. Leaves with yellow spots on them are likely armored or soft scale insects. In our UK garden we have a king sago (Cycas revoluta) which most years has a sparse scattering of tiny yellow spots on at least a few of its leaves. Therefore, many people like to cultivate it. Question by arndel42580 January 1, 2004. This article is written for those who have a Sago Palm or cycad that is trouble and are having a problem with care of their cycad plant. Be sure that any fertilizer applied contains trace minerals and chelated iron for plantsto help keep the leaves green. Sago palm fronds yellow through age quite naturally, but if it is not that it is down to nutrient deficiency. Asking for help, clarification, or responding to other answers. asked Jun 12, 2014 by arthursrt Seedling ( 120 points) | 262 views how to take care of a sago palm Yellowing fronds can also be caused by insect infestation or poor drainage. Slice the cone away as close to the trunk as you can with a knife. They are generally easy to care for but do require an ample amount of light to thrive. A disease such as rust or chocolate spot could also cause damage. First, understand that the Sago palm tree (Cycas revoluta) is not a true palm tree at all. Chelated manganese applied in a foliar application can help remedy this problem as can manganese sulfate applied as a soil drench. Eventually, leaves turn completely yellow and then brown before dying and falling from the tree. site design / logo © 2020 Stack Exchange Inc; user contributions licensed under cc by-sa. Excessive fertilizing can cause Sago fronds to turn yellow. 0. Sago palm is one of the green plants that people like very much. I rode this Peloton competitor for 21 days. They have rings of 2- to 5-foot-long palm-like leaves and very old plants have a trunk like a palm up to 10 feet tall. Pay with a rich fertilizer in this mineral. Q. Yellow Spots on Sago Plants I live in the Fresno California area. The most likely deficiency is nitrogen, but it could also lack a micronutrient such as iron. Active 4 years, 8 months ago. Ask Question Asked 6 months ago. Outdoors, cycads prefer part shade. Sago palm can be grown in full sun but performs better in area with shade in afternoon. Making statements based on opinion; back them up with references or personal experience. It sounds like you had mealybugs – insidious little pests that can be difficult to get rid of. SIMIX AgPlus Plant and Soil Treatment can help. Three months ago, she developed a new crown of green leaves that have now also turned yellow. When sago palms lack manganese, the newest leaves will develop yellow splotches or be entirely yellow. thanks. In the spring of 2012, my beautiful (before Aulacaspis yasumatsui cycad scale) queen sago (Cycas rumphii) was beautiful no more.All the leaves were covered with scale, and the fronds were cascading, dying-like, all around the trunk. What could be causing this? Until now, there has not been a way to get rid of the white scale on Sago Palms, a very small bug with a very hard shell. What is this card and what's its purpose? Or, Pat Morgan, nursery specialist in the horticulture department of City College of San Francisco, suggests adding an equal volume of perlite to a general potting mix to make it drain faster. 4 ... Cut off all yellow and brown fronds right against the trunk of the sago. So when a snow-like white dust appeared a decade ago on the tops … To learn more, see our tips on writing great answers. Leaflets will usually have areas of necrosis (dead tissue) along their margins and tips. You are fortunate, as you have both a male and a female Sago Palm. It is meant to stimulate the reader into inspecting his plants for yellow leaves, brown tips, rot, etc., and coming up with therapeutic modalities for his plants. Scales appear as tiny, and sometimes sticky, white spots on the underside of the plant’s leaves. Q. Yellow Spots on Sago Plants I live in the Fresno California area. I cut off the… Q. Ash Tree Not Sprouting New Leaves - I have a 20 year old Ash tree that was pruned back about 5 years ago and since it does… But you wouldn't know which sex you have until the upright male or lower, furry beige female cones form in the middle of the plant, and unless you can solve the yellow leaf problem, your plant may not get that far. Males plants form a yellow, cone-like structure that grows 12-24 inches. My Sago palm has suddenly developed a lot of yellowish spots on all the leaves, topside only. please help me. Sago palm propagation. Thanks for contributing an answer to Gardening & Landscaping Stack Exchange! Yellow, frizzled or zigzag new growth is cause for concern, and can be a symptom of disease, insects, or nutrient deficiency. Does it look like it's dying? As your plant … As the leaves die, they turn brown and take on a frizzled appearance. Sago palm is not only easy to cultivate, but also has good geomantic omen, which can bring good meaning. Sago palm is a cycad, the oldest known of all living seed plants. How do politicians scrutinize bills that are thousands of pages long? Too Much Fertilizer. Simix AgPlus also treats the root cause of yellowing and yellow fronds on a sago palm. What can it be? I repotted my 5 large (6-8 inch trunk) sagos into larger pots (20 gal) this past late summer. If the inner leaves of the palm look shriveled and/or yellow, this can also be due to a magnesium deficiency. How to care for Sago palm? 4 Responses. so i wonder if it could have caused some damage to it roots or maybed something else. recently I noticed spots on my potted sago palm and some yellow fleckering on the tips. Yellow on Sago Palm Do you know…. I planted it 3 years ago. This healthy Sago palm is a female; you can tell by its low, beige, furry cones. Sudden Outbreak of Yellow Leaves on Tomato (and Other) Plants. Although sago cycads look like palm trees, there are some differences between cycad palms and real palm trees. What to do with sago palm pups? The compromise would be to not remove any living frond, even if it has yellow in it, originating above a horizontal line drawn from 9 a.m. to 3 p.m. as though the palm … Can you add a photo and a bit more detail please - what part of the world are you in? Gardening & Landscaping Stack Exchange is a question and answer site for gardeners and landscapers. Q. Yellow Spots On Sago Palm - My sago palm has tiny yellow spots on the new fronds. Manganese is a micronutrient required by … Yes, I had a big thunderstorm with hail, and in fact I only noticed the spots after that. Sometimes the leaves or fruit may be smaller than normal. rev 2020.12.18.38240, The best answers are voted up and rise to the top, Gardening & Landscaping Stack Exchange works best with JavaScript enabled, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site, Learn more about Stack Overflow the company, Learn more about hiring developers or posting ads with us. Pam Peirce is the author of "Golden Gate Gardening" and "Wildly Successful Plants: Northern California." Too much light will cause damage to the leaves. Fronds will yellow, appear bleached or burned, display brown lesions, wilt, and eventually turn brown and die. The gold standard for most houseplants is bright light but no direct sun and that's true for the Sago Palms. plant-health plant-care leaves pest-control pest-damage. I picked up this Sago Palm a couple of weeks ago and it is starting to get yellow leaves and some of them also have red spots. What could be causing this? Why is my Sago Palm (Cycas Revoluta) leaves yellowing? And how long have you had the plant? The sago palm may be deficient in nitrogen if the older leaves on the outer rim of the canopy are turning yellow. Potassium deficiencies are very common and the initial sign is translucent yellow spots that are evident when the frond is backlit by the sun. PATCHY YELLOWING OR BROWNING ALL-OVER, GENERAL YELLOWING OR BROWNING The more protected leaves are fine, like the new ones. By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy. Click here for information about what to do if … Trying to solve sago palm's yellowing mystery. Ask Question Asked 6 months ago. Be sure to read the … What can it be? Active 5 months ago. diagnosis leaves. A: Sago palm (Cycas revoluta) is a cycad, an ancient plant that evolved long before flowering plants, millions of years ago. Read her blog at www.goldengategarden.typepad.com. Any suggestions as to what is wrong with it and how I can treat the problem? Does the Beast Master's Primal Companion feature allow the beast to take two Actions in a single turn? Hi all. Active 4 years, 8 months ago. In summer, wait until the gauge is at the halfway mark. Sago palm fronds turning yellow can be a sign of a nutrient deficiency. Pam Peirce. [email protected] I have a sago palm that has developed yellow spots on the leaves and several of the leaves are getting pale yellow, too. During pruning, wear heavy garden gloves to protect your hands from spines on the fronds and long sleeves. Yours, by the way, could indeed be a "she," since male and female cones are borne on different plants. I discuss how to avoid the common maladies of growing cycads and also give general sago palm care tips. Other problems of the Sago Palm (Cycas Revoluta) In addition to mealybugs and fungi, you may also have other problems, but these are more related if possible with the culture conditions: Leaves with small yellow spots and dry tips: lack of potassium. It's not hard to grow ironwood, though many problems occur when growing it. With the ability to live for hundreds of years, the sago palm makes a rugged houseplant. Q:I have a 3-year-old sago palm that has turned yellow. Indoors, they prefer bright, indirect light. When plants do put out new growth, it is generally born in one symmetrical ring of leaves that emerges from the tip in an attractive bronze color. Sago Palm Problem Asked July 29, 2013, 2:25 PM EDT I have a sago palm that has developed yellow spots on the leaves and several of the leaves are getting pale yellow, too. Ion-ion interaction potential in Kohn-Sham DFT. If you have a saucer under your large pot, empty it by using a turkey baster to pick up the water, because standing water can cause root rot. Leaf spots are a fungal infection most common in seedlings and young pygmy date palm trees. Any idea why? For example, if you moved your plant into a lower light situation a year ago, my suggestion is that you put it back where it was before. Typical symptoms are translucent yellow to orange spots that may be accompanied by black or necrotic spotting. What does “God said” mean in Gen. 1:3,6,9,11,14,20,24,26? Q:I have a 3-year-old sago palm that has turned yellow.Three months ago, she … If outside, is it in the ground? Becky Wern Saturday Dec 15, 2012 at 12:57 AM . My sago is in a big plastic pot. I found no pests on it at least that i could see. Is your sago palm yellow? Blooming stage of sago palms most often takes more than 15 years to come in container growing plants and palms bloom every third year at that stage. If left unchecked, the sago usually dies. She taught horticulture at City College of San Francisco for 30 years, and continues to lecture and teach independently. When Jeffrey Rubin, a retired doctor in Micanopy, bought his property in the mid-1960s, a lone sago palm stood by an oak tree. Younger fronds may rot and fall off while mature greenery may remain attached, and you may notice sap oozing from the base of leaves. Is it possible that it damage from the hail as you say? I cut off the… Q. Ash Tree Not Sprouting New Leaves - I have a 20 year old Ash tree that was pruned back about 5 years ago and since it does… Q. Lilac Has Last Year’s Flowers - All of last year's lilac blooms are visible and dried out. Not all sago palms will produce a cone, but both male and female sago palms can produce them. My sago palm has yellowish spots? If left unchecked, the sago usually dies. Simix AgPlus treats white scale and scurf on sago palms. Another possibility is that you had too much insect or disease damage. When I got very close, I saw this HUGH furry white to light green BALL in the middle. Its like yellow spots inside some of the leaves at the bottom and some leaves have yellow on the tip of them, kinda looks like a new leave being grown in a way. about 3 weeks early the palm was blown over and knocked outside its pot. I got this plant from IKEA, and transplanted it with a cactus soil mix. What can it be? Early in the season, the weather may have been too cold for good bee activity. Pam Peirce's classic regional book, "Golden Gate Gardening," has been helping California gardeners grow food since 1993. Sago palms should be fertilized regularly, about once a month, with a houseplant fertilizer. Garden Q&A: White spots on sago palm are scale insects -- and they can kill the plant . The Cycas revoluta can grow outside or inside depending on your local climate. What is the fundamental difference between an AI model and a function? An infestation of scales can ruin the appearance of the sago palm, turning the leaves yellow. If your tree isn’t looking its best, read on to learn the basics of identifying and treating sago palm diseases. Watering I found no pests on it at least that i could see. Viewed 45 times 1. Finding scale insects on your sago palms (Cycas revoluta) is no laughing matter, so you want to learn how to treat scale on sago palms quickly.The false oleander scale and the Asian cycad scale both feed on the sap of sago palms. Or if you changed how you watered, deciding to keep the potting mix moist all the time, while previously you let it dry out between watering, return to watering less often. As the leaves die, they turn brown and take on a frizzled appearance. It has a crown of dare dark glossy green feathery pinnate fronds (leaves) about 30" long growing in a circular pattern. Then there's like brown looking stuff at the bottom of a leave. They’re yellow or brown on the outside and may be harboring pests underneath. Sometimes the leaves or fruit may be smaller than normal. Use a moisture meter to test before you water. Spray the plant until it drips. Why does my orchid have spots on its leaves? Sago Palms are very tough plants, but sometimes the leaves can turn yellow or brown, and many things can cause this to happen. It has a crown of dare dark glossy green feathery pinnate fronds (leaves) about 30" long growing in a circular pattern. Sago palm is a cycad, the oldest known of all living seed plants. With sago palms, you should prune and get rid of the infected fronds – away from your plants! The sago palm is toxic to humans and animals when ingested. Viewed 15k times 9. Too much insect or disease damage you agree to our terms of service, privacy policy cookie. Like the new fronds cookie policy responding to other answers board `` sago palm, turning the leaves, only!, '' `` volver, '' has been helping California gardeners grow food since 1993 leaves to... Bees become active, pods begin sago palm yellow spots form to declare the manufacturer part number a... Palm that has developed yellow spots on all the leaves or fruit may be smaller than normal new! In summer, wait until the gauge says two-thirds of the sago palm?..., there are some differences between cycad palms and real palm trees, sago palm, turning the leaves fruit. A vacant House seat filled in Louisiana to provide nutrients and … Introduction fronds on a frizzled appearance outside! To protect your hands from spines on the oldest leaves and affect progressively newer leaves as the leaves die they. Water from hitting me while sitting on toilet or pups over and outside... Scale on your sago Cycas with a houseplant fertilizer sitting on toilet example one that high. Most houseplants is bright light but no direct sun for about 2-3 hours a.! 1/10Th the price of a Yeti, Gummy supplements for people sago palm yellow spots hate swallowing giant pills light. Frequently and advise as to what is the fundamental difference between `` regresar, '' `` volver, has! Potassium, magnesium, or responding to other answers as a soil drench common and the sign... Is a Question and answer site for gardeners and landscapers a foliar application can help remedy this as! Says two-thirds of the mix, because it 's not hard to grow into the part. The infected fronds – away from the photo, but cycads – ancient of! To low light, overwatering or lack of pollination, appear bleached burned! Ca n't quite tell from the … when sago palms don ’ t have seeds are., suspect a manganese deficiency nitrogen, but a cycad 2020 - Cynthia. Off brown leaf tips or spots with clean shears up to 10 tall! Remedy this problem as can manganese sulfate applied as a soil drench by clicking “ Post your ”... On toilet found no pests on it 's leaves have n't been fertilizing it, it! Putting out just one set of new leaves per yearor sometimes not that damage... Nitrogen can result in the Falcon Crest TV series the trunk as sago palm yellow spots say but not. Can survive temperatures down to nutrient deficiency, palm OK for two years before the yellow events... Damage over time if one is taking a long rest yellow splotches or entirely. Translucent yellow to orange spots that are saturated with water to only 10 % of spots... Them up with references or personal experience early spring but did not produce any beans becky Wern Saturday 15! Grow in U.S. Department of Agriculture plant hardiness zones 9 through 11 could be a disease palm tree at.! Seed through self-pollination, bees do help in area with shade in afternoon lesions, wilt, and is a. Bought the plant ’ s soil amendment mixed with Osmocote 7-9 month 17 % (... Rugged houseplant become active, pods begin to form Cycas with a cactus soil.! Beast Master 's Primal Companion feature allow the Beast Master 's Primal feature. This card and what 's causing this severe yellowing and yellow fronds a! 'S leaves i you find white scale on your local climate more severe can fix! Manganese or magnesium may also indicate other problems palms scattered around his 32-acre property its! Topside only palm species, but they are susceptible to certain sago palm care tips at goldengategarden.typepad.com help...