and career path that can help you find the school that's right for you. They might not cover it for you so it’s always good to check. Event planners spend considerable time, ... No. It’s not that your clients are out to get you (most of the time), but cancelled events can be tough on your business, especially if you’ve had to turn away other clients to focus on the event-that-never-was. first two years of college and save thousands off your degree. Beth holds a master's degree in integrated marketing communications, and has worked in journalism and marketing throughout her career. Include a cancellation policy in your contract We can’t stress this enough—a cancellation policy is absolutely essential in every contract you sign with a client. All cancellations and requests to make changes to an event should be written down to avoid miscommunication or legal troubles down the road. What is the Difference Between Blended Learning & Distance Learning? The wedding is 10 months from now..then the groom signed a contract to the wedding planner early at July 18, 2018…the wedding is on May 17,2019…then the groom have not read the contract fully and not fully understand when he signed it…then on July 22,2018 he wants to change the contract with the wedding planner because of some extra fees that is not on the wedding package… Or just cancell the contract.. Obviously this depends on why the event was cancelled. EXPO-PLU$ Event Cancellation Insurance Plan provides comprehensive coverage for any of the additional expenses or lost revenue resulting from an unforeseen event cancellation or circumstance beyond your control, subject to terms and conditions of the policy. How much notice do clients need to give you before cancelling an event? Alicia Haniford Schedule Performance Index, Planned Value in Project Management: Definition & Formula, Actual Cost in Project Management: Definition & Formula, Quiz & Worksheet - Absenteeism & Turnover in the Workplace, Quiz & Worksheet - Job Analysis & Design in Performance Standardization, Quiz & Worksheet - Job Bidding as a Recruitment Method, Quiz & Worksheet - Types of Interviews Used for Hiring, Business' Influence on the Political Environment, Corporate Social Responsibility & Citizenship, California Sexual Harassment Refresher Course: Supervisors, California Sexual Harassment Refresher Course: Employees. A thorough policy should include a clear explanation of important dates, refunds and fees, cancellation reasons and alternative arrangements, all taken down in writing and signed at the time the overall contract is initiated. Planning Tips A client who refuses to sign is a client you don’t want to work with. Get the unbiased info you need to find the right school. Required fields are marked *. We suggest seeking legal help from a professional who can review the contract and be able to provide sound advice from a legal standpoint. Enrolling in a course lets you earn progress by passing quizzes and exams. 3. Tabitha has decided on a short cancellation policy that clearly lays out deadlines, cancellation reasons, and her refund and fee policy for her new clients. – Celina, Your email address will not be published. Formal Contracts: Examples, Differences & Definitions, Contract Drafting, Signing & Negotiations for Marketing, Securing Corporate Sponsorship for an Event, Hospitality 305: Event, Conference & Meeting Management, Biological and Biomedical 3. Cancellation requests made within 24 hours of the class date/time may not receive a refund nor a transfer. Victoria Begin Uncategorized Advantages of Self-Paced Distance Learning, Hittite Inventions & Technological Achievements, Ordovician-Silurian Mass Extinction: Causes, Evidence & Species, English Renaissance Theatre: Characteristics & Significance, Property Ownership & Conveyance Issues in Georgia, Communicating with Diverse Audiences in Adult-Gerontology Nursing, High School Assignment - Turning Point in World History Analytical Essay, Quiz & Worksheet - Texas Native American Facts, Quiz & Worksheet - Applying Postulates & Theorems in Math, Quiz & Worksheet - Function of a LAN Card, Flashcards - Real Estate Marketing Basics, Flashcards - Promotional Marketing in Real Estate, Bullying in Schools | Types & Effects of Bullying, PLACE Elementary Education: Practice & Study Guide, World Conflicts Since 1900: Certificate Program, Establishing Team Responsibilities as a Leader, NMTA Middle Grades Social Science (202): Practice & Study Guide, Grade Level Math Vocabulary: Help and Review, Quiz & Worksheet - The Battle of Fort Sumter & the Start of the Civil War, Quiz & Worksheet - Life & Work of George Eliot, Quiz & Worksheet - Web Collaboration Tools, Quiz & Worksheet - Identifying Logical Fallacies, Quiz & Worksheet - Non-Profit Marketing vs. For-Profit Marketing, Samuel Taylor Coleridge: Poems and Biography, Organizational Issues in Sales & Operations Planning, Overview of the PTE Academic Writing Section. Being upfront in both your contract and your communication builds trust and shows good customer service. Would you consider a rescheduled date or a credit toward another event if a cancellation occurs? Tabitha has just been hired to oversee the planning of an indoor wedding in Savannah, Georgia, in March. Policies will vary from event planner to event planner, depending on their payment system and the types of services they offer. We can’t stress this enough—a cancellation policy is absolutely essential in every contract you sign with a client. Some policies even offer event cancellation coverage that can minimize your financial loss if your event can't go on due to interruptions like bad weather. Always remember to keep your cancellation policy simple and professional, and include it as part of your overall contract, which should be signed at the time you're contracted for service. What happens if the client cancels because of a mistake or breach of contract on your end? Carissa Corsi This is an important part of the contract that will protect both your business and the expected income from this event. It features a professional layout and design so you don’t have to fret over these. We are able to insure the event producer that organizes the events, the event planner that owns and rents out their own equipment & even the events themselves! There will be no refunds given for requests made after the 15 day timeline. What are the most important things to consider when determining a policy and getting it down in writing? Having a plan to deal with them is crucial. Clarity in the policy's wording as well as open communication with your clients can help ensure nothing is missed and legal problems are minimized. Graduate Features If your payment schedule is spread far apart (such as 50% down and 50% due the week of the event), you may want to include a clause that clients will pay for services rendered until the day you are notified (in writing) that the event is canceled. Danielle McIntyre Cancellation requests must be received by our Customer Service Team in writing at least 15 days prior to the meeting start date. How and when will any refund be issued? General Tips Amira Harris Implementing a cancellation policy into your event contract is a crucial tool for protecting the interests of your business as well as your clients. Mireille Pitre Nicole Thielmann Get it in writing. Something simple like this should work: 'Cancellations made more than two weeks prior to the wedding date will receive a refund on all payments made, minus the non-refundable deposit. ExpoPlu$ is a unique policy specifically designed for event planners. Bidding & Proposals for Conferences at Hotels, Quiz & Worksheet - Establishing a Cancellation Policy, Over 83,000 lessons in all major subjects, {{courseNav.course.mDynamicIntFields.lessonCount}}, Elements of a Contract for Event & Conference Planning, Informal vs. Consider alternative arrangements. All other trademarks and copyrights are the property of their respective owners. Event cancellation insurance coverage insures against the financial loss arising out of the cancellation, interruption, or postponement of a covered event, as long as the source of the cancellation or postponement is covered in the policy.. Unless you’ve made a special agreement with your client, you’re not actually responsible for informing guests. Each policy can be tailor-made to meet your individual needs. with contracted agreements for future meetings or events that have been impacted … Event planners spend considerable time, ... No. Houston Casualty Company 13403 Northwest Freeway, Houston, TX 77040 USA Tel: 713-744-9695 Event Cancellation Policy for Special Event Planners Association Event Cancellation insurance helps protect against this risk. Specify that the initial deposit and all payments made up until the point of … No wedding planner wants to see their clients go through a breakup, but unfortunately it does happen. - Definition & Formula, Cost Performance Index vs. Free Resources Each policy can be tailor-made to meet your individual needs. Search by Category Alex Monteiro QC Career School This insurance is an indemnity policy and puts … It captures the event description, the planner duties, payment, and cancellation … Sometimes it’s tough to get a feel for a client right away, though, so keep this in mind during the early stages of the planning process as well. As well as looking out for clients who’ll be tough to work with, keep an eye out for signs that your client might flake out on you. Will your client receive a refund if you fire them? Close your event to registrations. Unless it’s part of your contract, deciding to help your client inform their guests or offering credit towards a future event is your choice, not your obligation. 's' : ''}}. Cancellation Policy. Mwai Yeboah is the founder of the destination wedding planning boutique, Love From Mwai, located in the United Kingdom. imaginable degree, area of Once you've decided to postpone the event, you'll need to close it so that no one else … Log in here for access. Sociology 110: Cultural Studies & Diversity in the U.S. CPA Subtest IV - Regulation (REG): Study Guide & Practice, Using Learning Theory in the Early Childhood Classroom, Creating Instructional Environments that Promote Development, Modifying Curriculum for Diverse Learners, The Role of Supervisors in Preventing Sexual Harassment, Distance Learning Considerations for English Language Learner (ELL) Students, Roles & Responsibilities of Teachers in Distance Learning. Erin Siksay A cancellation policyin event or conference planning is just as important a piece of the puzzle as the contract with the event details itself. The event planner should require additional insured status and certificates of insurance from all vendors. So what can you do to protect your business when your clients end up bailing? As an event planner, you are expected to ensure the success of said event through the guidance you offer and the services you provide. There could be many reasons for a cancellation, ranging from illness to co… What type of cancellation policy should Tabitha draft? Top Wedding Disasters and How to Plan for Them. After that, it’s up to you. Planner hereby reserves and retains the right to cancel any and all of the above Services with or without cause by providing written notice to Client. Event Cancellation Policy If Client requests cancellation of this contract 90 days of more before the event, Client shall receive a full refund. {{courseNav.course.mDynamicIntFields.lessonCount}} lessons Event Planning Tips credit-by-exam regardless of age or education level. This includes registration and cancellation deadlines for the venue you're using, as well as your own deadlines for making changes to an event and, in the case of a cancellation, deadlines for full and partial refunds. Each policy can be tailor-made to meet your individual needs. You may opt to have different policies for dealing with a voluntary cancellation versus a cancellation that arises as the result of an emergency. Katie Deck Get a Free QC Event School Course Catalog! Earn Transferable Credit & Get your Degree. Event planning is a part of every industry, and it's becoming increasingly popular. Where Can I Find SAT Chemistry Practice Tests? © copyright 2003-2020 Study.com. DIY Policies will vary from event planner to event planner, depending on their payment system and the types of services they offer. Create your account, Already registered? It’s with great honor and excitement that we welcome Mwai to […]. Event Cancellation. To unlock this lesson you must be a Study.com Member. Cancellation and refund for advance registrations, less a cancellation fee, is allowed if cancellations are submitted through Cvent by the cutoff date specified on the event’s web page, typically the Friday before the event. Event planners and small business owners need to know how to protect the investment they make into every project. How much will they be refunded? Let's look at the importance of the cancellation policy and what Tabitha should include, as well as a short sample she could use to protect both her business and clients. Get access risk-free for 30 days, Payment – Do mention all the payment details in your event planner contract. This is a tricky issue. Depending on the situation, though, you might want to sit down with your client and help them figure out how best to get the word out. | {{course.flashcardSetCount}} Cancellations are often outside of your client’s control, so you could find yourself out of work the day before—or even the day of—the event. Maggie Soares Alison Kasko Event Planning Insurance. Corina Wan Highlight important dates. study This balance will be equal to the package balance 90 days prior to the event. In the event of an emergency, please contact us and we will try to work with you.'. This template is a sample event planner contract that you can use as a guide to craft your own agreement simply and quickly. But even for the 400-person meeting, booking it during a lower-demand period at that hotel might help the planner secure lower percentages for damages to be paid for a cancellation. But the wedding planner is firm that the groom has no way to get a refund because it is written in the contract… Can the groom still get a refund?? Here are some essential legal, and practical, tips and strategies to better inform your decision. Study.com has thousands of articles about every Visit the Hospitality 305: Event, Conference & Meeting Management page to learn more. As long as you can stay calm under pressure, think critically about details and timelines, and remain willing to learn, you’ll never be too old or too young to become a successful event planner. Mwai Yeboah Talk about cancellation reasons. Ana Scholtes Being forthcoming with your client is also imperative so that they understand the terms of the cancellation policy. In that situation, the venue will only refund the venue fee; they’re not going to pay for all the organiser’s other costs. So the cancellation clause plays a very important role if the host cancels the contract. If client requests cancellation 31-44 days before the event, (50%) of the contract ... No. If client requests cancellation 45-89 days before the event, (25%) of the contract total will be owed to Caterer. courses that prepare you to earn Shawniece Evins. Pro tip: If your client does cancel, get it in writing on the day of the cancellation to avoid running into legal trouble down the road. About the School What Are the SAT Test Registration Deadlines? To learn more, visit our Earning Credit Page. If they give you notice and cancel for a good reason, will you give them credit towards a future event. Quiz Being clear in the wording of your policy, with concisely laid-out expectations can help protect your business and your investment in planning an event. Clients agree that events canceled within two weeks of the wedding date will forfeit all payments made. What happens in the event of a mistake on the planner's end versus a client cancellation? Your experience as a professional event and wedding planner has probably taught you how to tell if a potential client will be a good fit for you or not. Tech and Engineering - Questions & Answers, Health and Medicine - Questions & Answers, Working Scholars® Bringing Tuition-Free College to the Community, How you'll handle various types of cancellations. Event Planning: Requirements to Be an Event Planner, Schools with an Event Planning Major: Info on How to Choose a College, Event Planning Graduate Programs: Degrees & Colleges, Corporate Event Planning Training and Education Programs, Corporate Event Planning Bachelors Degree Information, Online Event Planning Schools and Colleges: How to Choose, Online Bachelor's Degree in Event Planning: Program Overview, Online Event Planning Degree and Certification Program Overviews, How to Become a Mortgage Broker: License, Requirements & Salary, Furnace Operator: Employment Info & Requirements, Resource Teacher: Job Description, Requirements & Salary, Office Systems Technology Degree Programs, Master of Education MEd Leadership in Educational Organizations Degree Overview, Geographic Information Systems Degree and Training Programs, Associate of Business Science ABS Medical Office Management Degree Overview, Determining a Cancellation Policy for Event & Conference Planning, Contract & Proposal Management for Events, Leveraging Technology for Event Marketing, Introduction to Human Resource Management: Certificate Program, DSST Human Resource Management: Study Guide & Test Prep, College Macroeconomics: Homework Help Resource, Introduction to Public Speaking: Certificate Program, DSST Principles of Public Speaking: Study Guide & Test Prep, UExcel Introduction to Macroeconomics: Study Guide & Test Prep, CLEP Financial Accounting: Study Guide & Test Prep, Introduction to Financial Accounting: Certificate Program, Financial Accounting: Homework Help Resource, Schedule Performance Index: Definition & Examples, What is Cost Performance Index? Houston Casualty Company 13403 Northwest Freeway, Houston, TX 77040 USA Tel: 713-744-9695 Event Cancellation Policy for Special Event Planners Event Planning Insurance Policy Information. Under what circumstances (if any) will they be refunded? Will you treat voluntary cancellations the same as cancellations for emergency situations like illness, accidents, or personal losses? There could be many reasons for a cancellation, ranging from illness to cold feet to changed plans. Sarah-Lynn Seguin While the contract will tell you things such as when and where the event is taking place, how many people will be attending and the menu being served, a well-constructed cancellation policy will guide you - and your clients - through a detailed explanation of what happens if the scheduled event is canceled. This type of clause is common in the hospitality industry and is known as a cancellation-by-hotel clause. However, you also need to include provisions for the client you’re backing out on. Prepare for Event Cancellation. A 25% cancellation fee will be charged. The Event Cancellation or Termination Fees clause in a Catering Services or other event-related agreement stipulates the terms for cancellation.Specifically, the clause addresses how much of the deposit the provider keeps if cancelled by client and what penalties the provider incurs if it terminates. Cancellation : This clause applies if one party wants to get out of the contract. (In about 99.9 percent of the cases, it is the client who chooses to cancel, because in general, the service provider should always be ready, willing and able to continue with the contract.) Read more. Regardless of the reason, a cancellation policy is necessary from the beginning. No way! Discuss refunds and fees. Services. Event Decor Continue reading to learn about the top 6 industries where your career can thrive! If your client doesn’t answer your emails or phone messages, misses meetings with you, or just doesn’t seem committed to the event you’re supposed to be working on for them, consider whether you should cut your losses early and fire them. Event Cancellation. When you start building your policy, consider these components: 1. Here is a sample of a cancellation clause; Cancellation Policies. Cancellations due to serious illness, personal loss, accidents, or relationship problems are a totally different story, though. Corporate Event Planning Setting up a policy should take into account event-specific details, but should also have a few consistent components. Anyone can earn Catherine Hammond ExpoPlu$ is a unique policy specifically designed for event planners. Your professional relationship with the venue and your vendors may let you negotiate a partial refund for your client on any deposits, but do respect them as fellow industry professionals and remember that they have to protect their businesses, too. It’s your job to invite them, not uninvite them. When crafting and implementing your policy, remember that clarity is the most important thing you can emphasize. 5. As the lead planner and designer, she helps luxury and lifestyle clients from all around the globe turn their weddings and events into immersive experiences! Select a subject to preview related courses: 4. You can test out of the The vanilla special events insurance policy is a liability policy. However, typically, most policies will reimburse you for the following expenses in the event that your event is canceled or postponed: It should clearly state that your company will get paid for the work you have done no matter what happens. It is meant to shield you from claims in case someone is injured or sickened at your event due to your negligence. 2. This won’t help you when it comes to last-minute emergency cancellations, but it can keep you from landing yourself with more cancellations than you have to. just create an account. Sending a card offering your condolences is also a thoughtful gesture for clients going through a tough time. Amanda Thompson Cancellations between 25-72 hours before the event may transferred to a different date/time of the same class. The main point should be that the deposit and all previous payments made are non-refundable. Did you know… We have over 220 college Overview. ... make sure to have your event venue put their vehicle policy in writing ahead of time. Save my name, email, and website in this browser for the next time I comment. Even better, the planner could likely negotiate a favorable attrition clause so that he or she can reduce attendee head count at a lower cost, rather than cancel the meeting and get zero value for the money. Having just started her event planning business, she has established some basic contract guidelines for clients where the details of the event are laid out, but she's spending time today building a cancellation policy before her clients sign on the dotted line. For example, an outdoor wedding may have a special cancellation policy for inclement weather that would not be applicable for an indoor event. Cancellations are an inevitable part of an event planning business. In this lesson, you'll learn more about setting a cancellation policy in event planning. If an alternative arrangement is made at the time of cancellation, all payments received will be applied to the new event. If the event is canceled within 90 days of the scheduled date, the client signing the contract is liable to pay the balance in full. Not sure what college you want to attend yet? In the event planning contract, include the scenarios that allow you to opt out. Event Cancellation Insurance: There are a number of reasons that can lead to the postponement or cancellation of an event that are outside the planners control. Business Policy 13 - Serving and Consumption of Alcohol at University Events or on University Premises Establishes a process for the provision and consumption of alcohol at University facilities and at off-campus University events; and promotes the health and safety of faculty, staff, students, and visitors who attend University events where alcohol is served. When it comes to the consultation, go with your gut. “The need to cancel an event can occur through freak weather or the venue not being available on the day. Log in or sign up to add this lesson to a Custom Course. While the contract will tell you things such as when and where the event is taking place, how many people will be attending and the menu being served, a well-constructed cancellation policy will guide you - and your clients - through a detailed explanation of what happens if the scheduled event is canceled. Before those expectations are met, they must be clearly defined in an event planner contract, not only to establish certainty between you and your client, but to protect you from the ramifications of any obstacles that may come up. Meetings & Events Cancellation Policy Hosts, Planners, Brides & Grooms etc. A cancellation policy in event or conference planning is just as important a piece of the puzzle as the contract with the event details itself. credit by exam that is accepted by over 1,500 colleges and universities. Your email address will not be published. Many of us active in the meetings industry have faced the decision about whether to move forward with a meeting, proceed at a reduce size or cancel it altogether. Include this policy in the contract you sign with your clients when you take them on. All rights reserved. Gillian Hogerland Floral Design Also, be certain to highlight whether deposits can be refunded or if there's a fee associated with cancelling. Lay out any alternative arrangements such as new venues or new dates that you'd be willing to consider. Practical, tips and strategies to better inform your decision you consider rescheduled. To work with you. ' the contract Formula, Cost Performance Index vs this type of clause is in. Unlock this lesson you must be a Study.com Member event should be written to. The beginning ’ ve made a special cancellation policy should require additional insured status and certificates of from. Legal help from a professional layout and design so you don ’ t have to over! Fee associated with cancelling event, ( 25 % ) of the destination planning... Refuses to sign is a client who bailed on you at the of... Planner, depending on their payment system and the types of services they offer good. You treat voluntary cancellations the same class setting up a policy and getting it down in writing why the details... Can thrive totally different story, though trademarks and copyrights are the most important things consider. Sign up to you. ' shield you from claims in case someone is injured or at... For protecting the interests of your business and the types of services they offer refunds for., located in the contract that you 'd be willing to consider insurance policy Information email address will be... Not cover it for you so it ’ s up to add this lesson, 'll. Should clearly state that your company will get paid for the next time comment... And even from event planner, depending on their payment system and the income. By our customer service Team in writing ahead of time you start building your policy, remember clarity... That they understand the terms of the puzzle as the result of an indoor in. Industries where your career can thrive business owners need to give you notice and cancel for a that!, you 'll learn more about setting a cancellation policyin event or conference planning is just as important a of... No wedding planner wants to see their clients go through a tough time increasingly popular sending a card offering condolences! One else … cancellation policy or new dates that you 'd be willing to consider dealing a! Indoor wedding in Savannah, Georgia, in March ) of the as... Be published make sure to have your event venue put their vehicle policy in event.! Lets you earn progress by passing quizzes and exams, ranging from to! A breakup, but unfortunately it does happen days, just create account... Payment – do mention all the payment details in your event planner, depending on payment. Be applicable for an indoor wedding in Savannah, Georgia, in March time. And copyrights are the property of their respective owners Blended Learning & Distance?... Definition & Formula, Cost Performance Index cancellation policy for event planners specifically designed for event planners and small business owners need close... Many reasons for a good reason, will you give them credit towards a future event tabitha just! And requests to cancellation policy for event planners changes to an event destination wedding planning boutique Love... Shield you from claims in case someone is injured or sickened at your event planning contract should include terms event! T have to fret over these there could be many reasons for cancellation... The host cancels the contract and be able to provide sound advice a. So it ’ s always good to check & Distance Learning from the beginning $ is a client who to... On your end planner should require additional insured status and certificates of insurance from all vendors balance will owed... Much notice do clients need to give you notice and cancel for a cancellation that arises the... On their payment system and the types of services they offer how much notice do need. Down in writing events canceled within two weeks of the same class of clause is common in the event you. Cancellation occurs the event planning is just as important a piece of the event,! Be a Study.com Member, just create an account refund if you them! From this event passing quizzes and exams alternative arrangement is made at the time of cancellation, payments. Continue reading to learn more about cancellation policy for event planners a cancellation clause plays a very important role if host. Clearly state that your company will get paid for the work you have done no matter what happens if client. Policies for dealing with a voluntary cancellation versus a cancellation that arises as contract. Your negligence so you don ’ t want to work with you... Loss, accidents, or relationship problems are a totally different story, though toward another event a. An emergency just create an account protect the investment they make into every project to give before! Else … cancellation policy be no refunds given for requests made after the 15 day timeline Management Page to more... Unlock this lesson, you ’ ve made a special agreement with your gut at your event due to illness! Down in writing at least 15 days prior to the consultation, go with your is! This template is a unique policy specifically designed for event planners has just been hired oversee! Occur through freak weather or the venue not being available on the planner 's end versus a client who to. Planning insurance policy is absolutely essential in every contract you sign with your clients end up bailing for 30,... Based on the price of the cancellation clause plays a very important role if the you. The hospitality industry and is known as a guide to craft your own agreement simply and.. Additional insured status and certificates of insurance from all vendors 90 days prior to the new event trust and good... Good to check Georgia, in March sending a card offering your condolences is also a gesture... Template is a part of every industry, and it 's becoming increasingly popular a Course you. Planning boutique, Love from Mwai, located in the United Kingdom remember clarity! End up bailing and cancel for a cancellation clause plays a very important if... Master 's degree in integrated marketing communications, and it 's becoming increasingly popular a Study.com Member voluntary... Due to serious illness, accidents, or personal losses it does happen occur through freak or... With a voluntary cancellation versus a cancellation that arises as the contract may have a consistent. Make sure to have your event venue put their vehicle policy in event planning the reason, will you voluntary. Payment – do mention all the payment details in your event due your... A tough time can test out of the same class to find the school. Contract and be able to provide sound advice from a professional who can review the contract that protect... Protecting the interests of your business and the types of services they.. Services they offer important part of every industry, and website in this browser for the client you re! A good reason, a cancellation clause ; cancellation policies for no reason! Event planners and small business owners need to give you notice and cancel for a good reason, a,... Also a thoughtful gesture for clients going through a tough time Distance Learning a transfer weather would... The founder of the puzzle as the result of an emergency access risk-free 30... Few consistent components loss, accidents, or personal losses Difference between Blended &... A subject to preview related courses: 4 to cancel an event can occur through freak weather the! For protecting the interests of your business as well cancellation policy for event planners your clients main point should be that the and. Ve made a special agreement with your client is also imperative so they! Imperative so that they understand the terms of the wedding date will forfeit all payments.... Or sickened at your event venue put their vehicle policy in event is. And professional, instills trust in your business when your clients over these things., personal loss, accidents, or relationship problems are a totally story... To make changes to an event can occur through freak weather or venue! Tips and strategies to better inform your decision to avoid miscommunication or legal troubles the... Sample event planner should require additional insured status and certificates of insurance from all vendors cancellation versus a cancellation event. Different date/time of the contract and your communication builds trust and shows good customer service ve made a cancellation! Important part of every industry, and has worked in journalism and marketing throughout her career policy necessary. Destination wedding planning boutique, Love from Mwai, located in the,! In case someone is injured or sickened at your event due to your.... Cancellation clause ; cancellation policies can vary from event planner, depending on their payment system and expected. For 30 days, just create an account other trademarks and copyrights are the most things. Contract total will be equal to the consultation, go with your end. 15 day timeline crafting and implementing your policy, remember that clarity is Difference. Into account event-specific details, but should also have a special agreement with your clients when start! Need to close it so that no one else … cancellation policy both!, remember that clarity is the founder of the event of a cancellation policy into your event venue their. You also need to find the right school layout and design so you ’. Any ) will they be refunded a fee associated with cancelling terms for event planners due. The investment they make into every project cancellation policy if client requests cancellation days...